How multilingual interviews work
By default, Alex conducts interviews in English. However, when you select a non-English voice for a specific job, you unlock the ability to conduct multilingual interviews through the “Allow English Passthrough” setting.- When enabled: Alex starts the interview in the language that is in the Interview Guide, but can seamlessly switch between the chosen non-English language and English if the candidate requests it.
- When disabled: The interview will remain strictly in the selected non-English language for the entire duration.
Dependencies
The multilingual toggle is dependent on your voice selection. You must select a non-English voice and language for the interview before the passthrough setting becomes available to toggle.How to configure multilingual settings
To enable Alex to understand and converse in multiple languages for a job:- Navigate to your Job’s Settings.
- Under Interview Voice & Language, select a non-English voice from the dropdown menu.
- Once a non-English voice is chosen, the Allow English Passthrough setting will become active.
- Toggle the switch On to allow the candidate to switch between the selected language and English during the interview.
- Save your settings to apply the new language preferences.
By default, if multilingual is enabled, Alex can only speak and understand two languages at a time: English and a non-English language. Reach out to support if you need more than two languages supported at a time.