Outlook & Microsoft Teams Integration

How Alex reads availability and books interviews on Outlook / Microsoft Teams

Connecting your Microsoft account gives Alex two things: calendar access (used only by Coordinator) and the option to send candidate emails from your own address.

Alex sends from your personal account only when you pick it as the sender. Otherwise — including all automated mail — messages go from an Alex address (e.g. [e-mail]) or your company’s verified sending domain if one is set up, never your inbox.

Overview

Coordinator reads the interviewer’s real-time availability and books interviews directly on their Outlook calendar. When a candidate picks a time, Alex creates the event, invites both sides, and adds a Microsoft Teams link automatically. The same Microsoft account covers both the Outlook calendar and Teams meetings.

How It Works

• Reads availability — Alex checks the interviewer’s free/busy schedule so candidates only ever see open slots.
• Books the interview — once the candidate picks a time, Alex creates a single calendar event with the candidate and interviewer as attendees.
• Adds a meeting link — the event includes an auto-generated Microsoft Teams link. Interviewers who prefer Zoom can connect a Zoom account to override this.
• Sends scheduling emails — Alex sends the candidate the scheduling link and confirmations on behalf of the interviewer.
• Keeps things in sync — if either side reschedules, Alex updates the event it created.

When the meeting is a Microsoft Teams meeting, Alex appears in the Teams lobby as an External participant and must be admitted manually at the start of each call.

Permissions Requested

Connecting a Microsoft account grants Alex only the access it needs to read availability and manage the interviews it books.

Scope	What it’s for
Calendars.ReadWrite	Read availability and create/manage the events Alex books
Mail.Send	Send a candidate email from your address — only when you choose to send as yourself
User.Read	Identify the connected account
offline_access	Keep the connection alive without re-authenticating

What Alex Reads and Writes

Reads: availability only. Alex reads free/busy information through Microsoft’s getSchedule — only the start and end of busy blocks on the primary calendar. Alex does not read the title, attendees, or any other content of existing events, does not read events it didn’t create, and does not access tasks or reminders.

Calendars.ReadWrite is used only to create and manage the interviews Alex books — not to read or change any other events on the calendar.

Writes: only the interviews Alex books. When a candidate picks a time, Alex creates one event — title, description, start/end time, the candidate and interviewer as attendees, and a Microsoft Teams link. It only updates or cancels events it created (identified by the ID returned at creation) and never touches events it did not create.

Installation

Each interviewer connects their own Microsoft account individually:

1. Navigate to Settings — in the Alex app, go to Settings > Profile > Connected Accounts
2. Connect Outlook — click Connect next to Outlook (Microsoft) and sign in with your Microsoft account, approving the calendar and email permissions

This is a per-user OAuth setup — each interviewer connects their own account. Once connected, the row shows a green check, your email address, and an Email + Calendar label, and the calendar is ready for handoffs.

Uninstallation & Revoking Access

Disconnect From Alex

To disconnect your Microsoft account from Alex:

• In the Alex app, go to Settings > Profile > Connected Accounts
• Click Disconnect next to Outlook (Microsoft)

You can’t disconnect while you’re the assigned interviewer on a job with active handoffs — reassign those rounds first.

When you disconnect, Alex revokes its access with Microsoft. This means:

• Your personal OAuth connection between Alex and Microsoft is removed. Other users in your company are not affected.
• Alex will no longer read your availability or book interviews on your calendar.
• All stored Microsoft credentials (tokens, account info) for your account are deleted from Alex’s systems.
• Events Alex already created remain on your calendar unless you remove them.

Revoke Access From Microsoft

You can also remove Alex directly from your Microsoft account:

• Personal accounts — go to Microsoft account app access, find Alex, and click Remove these permissions.
• Work or school accounts — go to the My Apps portal (or ask your Microsoft administrator) and remove Alex.

After removing, we recommend also clicking Disconnect in Alex’s settings to ensure credentials are fully cleared on both sides.

Data Handling & Privacy

• Least privilege — Alex requests only the scopes above and reads free/busy only, never the contents of your existing events.
• Access Control — only authorized users within your organization can access Coordinator data.
• Compliance — Alex is SOC 2 Type II certified and compliant with GDPR requirements.

For more details, see our Privacy Policy and Terms of Service.

Troubleshooting

Issue	Solution
Candidates see no open slots	Confirm your calendar shows free time and that your recruiter availability window is wide enough.
Handoff invitations not sending	Make sure your Microsoft account is connected under Connected Accounts and shows the Email + Calendar label.
Alex stuck in the Teams lobby	Alex joins Teams meetings as an External participant and must be admitted manually at the start of each call.

Support

If you experience issues with Alex’s Outlook / Microsoft Teams integration, visit our Support page or contact us at [e-mail].