Zoom Meeting Integration

How Alex joins and records Zoom meetings

Zoom is an optional part of Coordinator, Alex’s interview-scheduling product. Coordinator runs on a connected calendar (Google or Microsoft) and defaults to a Google Meet or Teams link; connect Zoom only if you’d rather Alex create and record Zoom meetings instead.

Overview

Alex uses a meeting bot to join Zoom calls and record meetings. When a meeting is scheduled with Alex, the bot joins as a participant to capture the conversation for later review and processing.

How It Works

• Bot Joins - When a Zoom meeting starts, Alex’s bot joins as a participant. The bot name is configurable but defaults to “Alex.”
• Recording - The bot records the audio and video of the meeting in real time.
• Processing - After the meeting ends, the recording is processed and made available in your Alex dashboard for review, scoring, and sharing.

Using the Integration

Once the Zoom integration is connected, here’s how to use it day-to-day:

• Create a Zoom link - When recording an external meeting, click Create Zoom Link to generate a meeting link directly from Alex. You can also paste an existing Zoom link.
• Schedule or join now - Choose to have the bot join immediately or schedule it for a later time. If your calendar is connected, Alex will also send calendar invites and automatically detect reschedules.
• During the meeting - The bot joins as a participant and records the conversation. No manual action is needed from the host or participants.
• After the meeting - The recording and transcript are available in your Alex dashboard under the corresponding interview session. You can review, share, and score the interview from there.
• Bot behavior - The bot joins as a signed-in Zoom user, so it bypasses waiting rooms automatically. It does not interact during the call — it only observes and records.

Installation

Each user connects their own Zoom account individually:

1. Navigate to Settings - In the Alex app, go to Settings > Profile > Connected Accounts
2. Connect Zoom - Click Connect next to Zoom and sign in with your Zoom account to authorize Alex

This is a per-user OAuth setup — each user connects their own Zoom account. Once connected, you can create Zoom meeting links directly from Alex and have Alex’s bot join as a participant. The bot joins automatically as a signed-in user, so it doesn’t need to be admitted from a waiting room.

Uninstallation & Revoking Access

Disconnect From Alex

To disconnect your Zoom account from Alex:

• In the Alex app, go to Settings > Profile > Connected Accounts
• Click Disconnect next to Zoom

When you disconnect, Alex automatically revokes its access with Zoom. This means:

• Your personal OAuth connection between Alex and Zoom is removed. Other users in your company are not affected.
• Alex will no longer be able to create or join Zoom meetings on your behalf.
• No new meeting data will be collected or processed for your account.
• All stored Zoom credentials (tokens, Zoom user info) for your account are deleted from Alex’s systems.
• Any existing recordings and data will be retained according to your organization’s data retention policy. Contact [e-mail] if you’d like to request deletion of previously collected data.

Revoke Access From Zoom

You can also remove Alex directly from your Zoom account:

• Go to the Zoom App Marketplace
• Navigate to Manage > Installed Apps
• Find Alex and click Remove

This revokes Alex’s access from the Zoom side. After removing, we recommend also clicking Disconnect in Alex’s settings to ensure credentials are fully cleared on both sides.

Data Handling & Privacy

Alex takes data privacy seriously. Here’s how we handle your Zoom meeting data:

• Recording Storage - Meeting recordings are securely stored and encrypted at rest
• Data Retention - Recordings are retained according to your organization’s configured retention policy
• Access Control - Only authorized users within your organization can access meeting recordings
• Compliance - Alex is SOC 2 Type II certified and compliant with GDPR requirements

For more details, see our Privacy Policy and Terms of Service.

Troubleshooting

Issue	Solution
Bot not joining meeting	Ensure the meeting link is valid and the meeting has started. Check if your Zoom admin has restrictions on bots.
Poor audio/video quality	Alex’s bot requires stable internet. Quality issues are typically on the participant’s end.

Support

If you experience issues with Alex’s Zoom integration, visit our Support page or contact us at [e-mail].